Your use of our website, and your provision of any of your personal information constitutes consent for us to use or disclose your information as described in this policy. Any information that constitutes protected health information (“PHI”) is subject to our notice of privacy practices, which contains additional restrictions on how we may use or disclose such information. We limit the collection, use or disclosure of your personal information to the purposes outlined in this policy, or in our notice of privacy practices, as applicable. At all times, such uses or disclosures of your personal information will conform with applicable data protection and privacy laws.
While using our sites, you may provide us with certain information about yourself. We or our advertising partners also may automatically collect information using cookies and other tracking technologies (see below).
Personal information that we collect through your use of the sites may include IP Address, Device ID, and online identifier. business contact information (if you provide us with such information). We may use that personal information and link it to Internet or other electronic network activity information, and we may draw inferences about you from the information we collect. We may also collect your name, title, business contact information, phone number, date of birth, state, country, zip code, your health plan, medical history, email address or login identification information only if you provide us with such information directly to us when you begin registration to use the DocViaWeb platform or complete a web form seeking more information.
We may also create or receive PHI at the direction of your healthcare provider.
We may collect personal information using the following methods:
For more information about how we use personal information collected through tracking technologies and the ways you may be able to manage it, see below.
We may use your PHI to carry out our obligations to your healthcare provider and for other purposes as outlined in our notice of privacy practices.
We may use other personal information for the following purposes:
We may disclose your PHI to third-parties to carry out our obligations to your healthcare provider and for other purposes as outlined in our notice of privacy practices.
We may disclose other personal information to third-parties in certain circumstances or for certain purposes, including:
We also may disclose deidentified information. Note that if you choose to make your own personal information publicly available on the sites, anyone may see and use such information.
We comply with HIPAA security requirements with respect to safeguarding and securing your PHI.
We have implemented organizational, technical, and administrative measures to protect other personal information within our organization. These internal controls are continuously monitored and improved to guard against emerging threats. We have required our third-party service providers to maintain the same level of protective controls to safeguard sensitive information. While we follow generally accepted industry standards to protect the personal information submitted to us (both during and once we receive it), no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If we provide you with a username and password to access portions of the site, we disclaim any responsibility for a breach of privacy because of your willingly or inadvertently disclosing your username and password to others.
If you have any questions about security on our website, you can e-mail us at firstname.lastname@example.org.
How long will the personal information be kept?
We will retain your personal information for as long as needed or permitted in line with the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you to participate in the DocViaWeb platform; (ii) whether there is a legal obligation to which we are subject (e.g., for PHI); or (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
Each type of web browser offers ways to restrict and delete cookies. For more information on how to manage cookies visit the appropriate link below (links open third party sites. DocViaWeb is not responsible for content)
Microsoft Internet Explorer
You may disable or delete browser cookies through your browser settings. Cookies generally are easy to disable or delete, but the method varies between browsers. If you disable or delete cookies, or if you are running third-party software that intercepts or deletes cookies, please note that some parts of our sites may not work properly.
You can opt out of third-parties collecting your Personal Information for targeted advertising purposes in the United States by visiting the National Advertising Initiative's (NAI) opt-out page and the Digital Advertising Alliance's (DAA) opt-out page.
Your browser settings also may allow you to transmit a "Do Not Track" signal when you visit various websites. Some of the Sites may not be configured to respond to "Do Not Track" signals received from browsers. To learn more about "Do Not Track" signals, you can visit here. If you have further questions regarding the specific information about you that we process or retain, as well as your choices regarding our collection and use practices, please contact us using the information listed below.
Notice To California Residents
In response to a California law, we will automatically treat accounts with California billing addresses as if you requested DocViaWeb to not share your information with nonaffiliated third parties except as permitted by the applicable California law. We will also limit the sharing of information about you with our affiliates to comply with California privacy laws that apply to us.
Notice To Vermont Residents
In response to Vermont regulations, DocViaWeb automatically treats accounts with Vermont billing addresses as if you requested that DocViaWeb not share your information with nonaffiliated third parties, and that DocViaWeb limit the information it shares with its affiliates. If DocViaWeb discloses information about you to nonaffiliated third parties with whom we have joint marketing agreements, we will only disclose your name, address, other contact information, and information about our transaction and experiences with you.
Notice To Nevada Residents
We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by following the directions set forth above. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; e-mail: BCPINFO@ag.state.nv.us.
Notice To Users Outside of the United States
If you are a California resident, certain personal information that we collect about you is subject to the California Consumer Privacy Act (CCPA).
Please note that the CCPA does not apply to, among other things,
Collection of personal information – currently and in the preceding 12 Months
We collect personal information as defined by the CCPA, which is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information does not include de-identified or aggregate information; publicly-available information that is lawfully made available from federal, state, or local government records; and information covered by certain sector-specific privacy laws.
We may collect your name, email address, date of birth, phone number, and address only if you provided it to us via form on the website or during an incomplete or failed registration.
DocViaWeb collects personal information from the following categories of sources:
See section 2 of this policy for additional information.
We may use your personal information for the following purposes:
Disclosure of personal information in the preceding 12 Months
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
If you are a California resident, and in accordance with the CCPA, you have the right to:
Requests to know and access
You have the right to request that we disclose to you the following information:
Instructions for submitting a verifiable request are provided below.
You may only make a request for access twice within a 12-month period.
Requests to delete
You have the right to request that we delete personal information about you that we have collected, subject to certain exceptions.
Instructions for submitting a verifiable request are provided below.
Requests to not sell your personal information
DocViaWeb does not sell your personal information.
During the past 12 months, we may have engaged in delivering online advertising that was tailored to your interests using analytics and/or targeting cookies. We did not disclose data that would identify you by name, address, or phone number. Going forward, and before using analytics and/or targeting cookies, the Sites will deploy a banner seeking your consent, or opt-in, to the use of such cookies.
How to exercise your rights
You may submit requests to know or access and requests to delete in the following ways:
By submitting a written request, sending an email, or calling the number provided in the “How you can contact us” section at the end of this policy.
As required under applicable law, we must take steps to verify your request before we can provide personal information to you, delete personal information, or otherwise process your request. To verify your request, we may require you to provide your name, physical address, email address, contact information, and information about your account or previous transactions with us. If you have only visited our public Sites and did not provide any personal information to us via a web form or through the registration process, we will need you to provide us with your IP address or device ID in order for us to determine if we have that information. We will not be able to determine if we have your IP address or device ID from your name, physical address, email address, contact information, or account information.
We will further verify and respond to your request consistent with applicable law, considering the type and sensitivity of the personal information subject to the request. We may need to request additional personal information from you, such as your date of birth or government identifier, to protect against fraudulent requests.
We will deliver personal information that we are required by law to disclose to you in the manner required by law within 45 days after receipt of a verifiable request, unless we notify you that we require additional time to respond, in which case we will respond within such additional period of time required by law. We may deliver the personal information to you electronically or by mail at your option. If electronically, then we will deliver the information in a portable and, to the extent technically feasible, in a readily useable format that allows you to transmit the information from one entity to another without hindrance.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may designate an authorized agent to request any of the above rights on your behalf. You may make such a designation by providing the agent with written permission, signed by you, to act on your behalf. Your agent may contact us by the information provided in the "How to Contact Us" section below to make a request on your behalf. Even if you choose to use an agent, we may, as permitted by law, require verification of the agent's authorization to act on your behalf, require you to confirm you have authorized the agent to act on your behalf, or require you to verify your own identity.
Right to non-discrimination
You have the right to be free from discriminatory treatment for exercising the privacy rights conferred by the CCPA, including not being: denied goods or services; charged different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; provided a different level or quality of goods or services; or suggested that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
If you would like to submit a request to access, rectify, erase, restrict or object to the processing of personal information that you have previously provided to us, or if you would like to submit a request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us using the information provided in this policy. We will respond to your request consistent with applicable law.
In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information suppressed from our database, or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we may only implement requests with respect to the personal information associated with your account, your email address or other account information, that you use to send us your request, and we may need to verify your identity before implementing your request.
You may also opt-out from receiving electronic communications from DocViaWeb after you had previously signed up. If you no longer want to receive marketing-related emails on a going-forward basis, you may opt-out by clicking the unsubscribe button at the bottom of each promotional email you receive from us.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the personal information provided until after the completing of such a purchase or promotion). There may also be residual information that will remain within our databases and other records, which will not be removed.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt-out.
If you make use of (some of) your choices and rights, you may not be able to use, in whole or in part, certain DocViaWeb.
To learn about your rights with respect to your PHI, please review our notice of privacy practices.
If you have any questions about this policy or about how DocViaWeb uses or discloses your personal information, please contact our Privacy Officer as follows:
Care Centered, LLC - DocViaWeb
5850 Coral Ridge Drive, Suite 304
Coral Springs, FL 33076
By sending an email to: privacy@DocViaWeb.com
By calling our toll-free number: (877) 579-0579